Subscription terms

What Premium is

Premium is an optional subscription for One. It unlocks features on top of the free app, and everything you have already logged stays yours whether you subscribe or not.

• Totals and trends for the month, 3, 6 and 12 months
• Barcode scanner for fast food logging
• Early access to new features

What you pay

The plans available to you, their price, currency and billing period are shown in the checkout before you confirm anything. The amount you are charged is the one displayed there at the moment you confirm.

Prices can change. If the price of your plan changes, we will show the new price before it applies to you, and you can cancel instead of continuing.

Renewal

Your subscription renews automatically at the end of each billing period, at the price shown for your plan, until you cancel it. It continues for as long as you keep it.

Cancelling

You can cancel at any time from Profile, then Manage subscription, or through the store or payment provider you bought it with.

When you cancel, Premium stays active until the end of the period you have already paid for. After that the app goes back to the free plan. Nothing is charged again once the subscription is cancelled, and you are not refunded for the unused part of a period unless the provider's policy or your statutory rights say otherwise.

Payments and refunds

Payment is taken by the payment provider that handles the checkout, and your purchase is subject to that provider's terms as well as these ones. A purchase made through the Apple App Store is billed and refunded by Apple under its own rules; a purchase made through our web checkout is billed by our payment provider.

Refunds are handled by that provider under its policy. If you think you have been charged in error, contact us through the contact page. Nothing in these terms limits the rights you have under the Australian Consumer Law, or under consumer law where you live.

Access, and changes to Premium

Premium features are available while your subscription is active. We may improve, add to, or replace what Premium includes; if we remove a feature, we will keep the rest of the subscription working as described here.

If we ever discontinue Premium entirely, existing subscriptions are not charged again and Premium stays active until the end of the period already paid for.

The free plan

Without Premium you can keep logging everything the app tracks. What changes is how far back you can look, and whether the barcode scanner is available. Your entries are never deleted because a subscription ends.

Your data

What you log belongs to your account and is handled as described in our privacy policy. You can export it or delete your account at any time from Profile.

Changes to these terms

If how Premium is billed or what it includes changes, these terms will be updated and the date at the top of the page will change with it. The terms in place when you subscribe are the ones that apply to that billing period.

Contact us

Questions about a charge, or about these terms, can be sent through our contact page.